Refund and Cancellation Policy

Refund Policy for Yoga Traveller

At Yoga Traveller, we strive to provide the best experiences for all our customers. We understand that sometimes plans change, and we’re here to offer a straightforward refund process. Please read the following refund policy carefully to ensure a smooth and efficient return.

Refund Timeframe

We offer a 3-5 working day return policy for services or products purchased through our website. If you are not completely satisfied with your purchase, you may request a refund within this period. Refund requests made after 5 working days will not be processed.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Refund requests must be made within 3-5 working days from the date of purchase.
  • For digital services (such as online yoga classes, courses, or memberships), refund eligibility depends on the access and usage of the service. If you have accessed, participated in, or downloaded any part of the service, we may not be able to offer a refund.
  • If the product is physical, it must be returned in its original, unused, and undamaged condition.

How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at [Your Contact Email] with your order details and reason for the refund.
  2. Provide proof of purchase, including your order number and date of purchase.
  3. Once we receive your refund request, we will review it and process it within 3-5 working days.

Refund Processing

  • Refunds will be processed to the original payment method used for the purchase.
  • Please note that depending on your payment provider, it may take additional time for the funds to appear in your account.
  • If you paid through a third-party payment processor, such as PayPal, we may be subject to their processing times.

Non-Refundable Items

The following items are non-refundable:

  • Services that have been fully accessed or used (e.g., completed yoga classes or digital downloads).
  • Any membership or subscription fees after the first month has been completed.

Cancellations

If you need to cancel a service or booking, please notify us as soon as possible. We may offer a full or partial refund depending on the cancellation timing and terms of the specific service.

Customer Support

If you have any questions or concerns regarding your refund, please contact our customer support team at [Your Contact Email], and we will be happy to assist you.

Additional Notes

  • Refunds are issued at the discretion of Yoga Traveller based on the conditions outlined in this policy.
  • We reserve the right to modify or update this refund policy as necessary. Any changes will be posted on our website.

Thank you for choosing Yoga Traveller! We are committed to ensuring your satisfaction, and we appreciate your understanding of our refund policy.

Get In Touch

Call

(856)-510-9072

Email

optima@yoursite.com

Address

1234 Divi St. #100, San Francisco, CA 93150

Hours

Mon – Fri: 10am – 9pm
Weekends: 10am – 3m